Last updated: November 13, 2026. Operated by Reels Factory, Mexico. Contact: contact form.

Acceptable Use & AI Content Policy

Reels Factory is for creating explainer and marketing videos. These rules keep people safe and keep the service available for everyone.

Never allowed

• Any sexual content involving minors, or content that sexualizes minors in any way.
• Sexual or intimate content of real people, or content that undresses or sexualizes anyone without consent.
• Impersonating real people: putting words in a real person’s mouth, fake endorsements, fake testimonials or fake reviews.
• Scams, fraud, phishing, fake giveaways or misleading ads.
• Harassment, threats, extortion or content targeting a private individual.
• Hate speech, glorifying violence, or instructions for weapons, drugs or self-harm.
• Content that infringes copyrights or trademarks, or uses brand logos to imply a partnership that doesn’t exist.
• Election or health misinformation presented as fact.
• Getting around our limits: multiple accounts, automated requests, or attempts to manipulate our AI into ignoring its rules.

Characters, brands and styles

• Allowed: general art styles (cartoon, anime-inspired, claymation, 3D animated, watercolor) and factual videos about famous characters, films, games or brands (history, reviews, news).
• Not allowed: asking us to draw or animate a copyrighted or trademarked character (for example from Disney, Pixar, Marvel, Nintendo or Pokémon), copying a specific scene, poster or artwork, or using real logos to make a video look official or sponsored.
• Our system automatically replaces protected character and brand names in image requests with original, generic designs. That doesn’t make every video safe to use: you are responsible for what you publish.
• We don’t provide licensed music. Don’t add copyrighted music to your videos unless you have the rights or the platform licenses it for you.

Allowed with care

Factual content about public figures, history and news; satire and fiction that is clearly labeled as such; product explainers for products you sell or are allowed to promote.

AI content

Videos are generated by AI: scripts can contain errors and illustrations are not real photographs. Check facts before you publish. Every video file carries a machine-readable note that it was AI-generated. Don’t present AI videos as real footage of real events, and follow the AI-disclosure rules of the platform where you post.

How we enforce

We filter requests automatically and may refuse them. We review reports, remove violating videos and suspend accounts; repeat or severe violations lead to permanent bans and, where required, reports to authorities (for example, child safety reports to NCMEC). If you think we made a mistake, write to us through our contact form to appeal.

See something wrong? Report content.